Privacy Policy

This Privacy Policy explains how ValiMind Solutions collects, uses, stores, and protects personal information through its website, candidate registration process, assessments, and related services.

1. Who we are

ValiMind Solutions provides talent assessment, employability, talent discovery, and recruitment-related services for candidates, educational institutions, and employers.

In this Privacy Policy, “ValiMind”, “we”, “us”, and “our” refer to ValiMind Solutions.

2. Information we collect

We collect information that you provide directly to us. Depending on the service you use, this may include:

• name, email address, mobile number, date of birth, city, state, and other profile information;
• education, qualifications, skills, work experience, career preferences, and other career-related information;
• assessment responses, assessment scores, employability profile information, and related assessment results;
• documents you choose to upload, such as a resume, profile photograph, or supporting identification document;
• enquiry and communication details that you submit through our website; and
• payment-related information required to confirm a purchase, where payment functionality is enabled.

Card, UPI, bank, or other payment credentials are processed by the applicable payment service provider and are not intended to be stored by ValiMind.

We may also receive limited technical information when you use our website, such as browser type, device information, IP address, server logs, and information relating to website access and security.

3. How we use information

We use personal information for purposes connected with providing, operating, securing, and improving our services, including to:

• create and manage candidate profiles;
• register candidates for assessments and related services;
• deliver assessments, assessment results, reports, certificates, and employability insights;
• generate or maintain candidate employability profiles and related ValiMind scores;
• identify or communicate relevant employment, internship, or other career opportunities where applicable and where the required consent or other lawful basis exists;
• support colleges, educational institutions, employers, and other organisations using our services;
• respond to enquiries and provide service-related communications;
• process payments and maintain payment records where applicable;
• prevent fraud, misuse, unauthorised access, and other security incidents;
• maintain business, assessment, registration, and transaction records; and
• comply with applicable legal, regulatory, and record-keeping requirements.

4. Sharing of information

We do not sell personal information. We may share personal information where reasonably necessary to provide our services, operate our business, fulfil a candidate-requested service, or comply with applicable law.

Depending on the service and the permissions or consent provided, information may be shared with:

• employers or organisations in connection with relevant employment, internship, assessment, or recruitment opportunities;
• educational institutions, colleges, or authorised programme partners where the service requires such sharing;
• service providers that help us operate our website, manage registrations, store documents, deliver assessments, communicate with users, provide technical services, or process payments; and
• government authorities, regulators, courts, or other parties where disclosure is required or permitted by applicable law, or where reasonably necessary to protect rights, safety, security, or prevent unlawful activity.

5. Storage and security

We use reasonable organisational and technical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, misuse, or loss.

Registration records and documents may be processed using cloud and technology services selected by ValiMind, including Google services used for registration administration and document storage.

Access to information is intended to be limited to persons and service providers who require it for legitimate business, service, security, or legal purposes.

No method of transmitting or storing information online can be guaranteed to be completely secure. Users should therefore exercise appropriate care when sharing information online.

6. Retention of information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services requested by you, maintain relevant assessment and transaction records, resolve disputes, prevent misuse, and meet applicable legal or record-keeping requirements.

When personal information is no longer reasonably required for the relevant purpose, we will seek to delete, anonymise, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

7. Your choices and privacy rights

Subject to applicable law and the nature of the processing, you may contact us to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent.

Where consent is the basis for processing, withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Withdrawal may also affect our ability to continue providing a service that depends on the relevant information.

We will consider and respond to privacy requests in accordance with applicable law and our obligations as a service provider.

8. Children

Our services are primarily intended for individuals who are 18 years of age or older.

We do not knowingly intend to collect personal information from children through services that are not intended for them. If a service is made available to children or involves the processing of children's personal data, ValiMind will apply the consent, safety, and other requirements applicable to such processing.

If you believe that a child has provided personal information to us in circumstances where appropriate consent was required, please contact us using the details provided below.

9. Third-party services and payments

Our website may contain links to or use services provided by third parties, including payment providers, cloud service providers, authentication services, assessment technology providers, and partner platforms.

Third-party services may process information in accordance with their own terms and privacy policies. We encourage users to review the privacy information provided by those services when using them.

Where payment functionality is enabled, the applicable payment service provider processes payment information according to its own terms, security practices, and privacy policy.

10. Cookies and technical information

Our website may use cookies, browser storage, server logs, or similar technical mechanisms where necessary to operate, secure, analyse, or improve the website and related services.

The use of particular cookies or similar technologies may depend on the features and third-party services enabled on the website from time to time.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, data practices, technology, or applicable legal requirements.

Any updated version will be published on this page and the “Last updated” date will be revised accordingly.

We encourage users to review this page periodically for information about how ValiMind handles personal information.

12. Contact and privacy requests